Delete your SynaptoFit account

How to delete your account and data · Last updated 31 October 2026

1. Delete it in the app (quickest)

• Open SynaptoFit and sign in.
• Go to Profile → Delete account.
• Confirm. Your account and data are deleted from our server straight away, and the app also clears your data from that phone.

You need an internet connection for this, because the deletion happens on our server.

2. Delete it without the app

If you have uninstalled SynaptoFit, changed phone, or can't sign in, email privacy@synaptofit.com with the subject Delete my account.

• Send it from the email address on your SynaptoFit account, so we can confirm the account is yours. If you no longer have access to that address, say so and we will agree another way to check.
• We will delete your account and confirm by email. We respond within one month, and normally much sooner.

Uninstalling the app does not delete your account. Your data stays on our server until you delete the account using one of the two methods above.

3. What is deleted

• Your account: name, email address and password
• Your profile and onboarding answers
• Everything you have logged: workouts, custom exercises and presets, nutrition and meal presets, weight, measurements, body composition, water, targets and streaks
• Your progress photos, including the image files themselves
• Your consent records and the record of safety warnings shown to you

4. What is kept, and for how long

• Server backups: any residual copies are overwritten within 30 days.
• Emails you sent us (for example to support or privacy) are kept only as long as needed to deal with your request, and for a reasonable record afterwards.
• Server logs are kept for a short rolling period for security, then deleted.

Nothing else is kept. Full details are in our Privacy Policy (sections 9 and 11).

5. Deleting only some of your data

You do not have to delete your whole account to remove something. Individual entries, such as a workout, a meal, a weigh-in or a progress photo, can be deleted in the app at any time. For anything you cannot delete yourself, email privacy@synaptofit.com.