Terms of Service
Version 2.0 · Last updated 14 October 2026 · Includes End User Licence Agreement
These Terms include a Health & Fitness Disclaimer at section 8. Please read it — SynaptoFit is not a medical device and gives no medical advice.
1. Who you are agreeing with
These Terms of Service and End User Licence Agreement ("Terms") are a contract between you and Connor Trimble, trading as SynaptoFit, a sole trader based in the United Kingdom, of 92 Exton Road, Chichester PO19 8BT, United Kingdom ("SynaptoFit", "we", "us"). Contact: support@synaptofit.com.
By creating an account or using the SynaptoFit app (the "App"), you accept these Terms. If you do not agree, do not use the App.
2. What SynaptoFit is — and is not
SynaptoFit is a self-directed fitness, nutrition and body tracking tool. It records what you choose to log, displays your own trends, lets you set your own targets, and may show informational safety notices when a target appears risky.
SynaptoFit is not a medical device and provides no medical, dietetic or professional advice. See the Health & Fitness Disclaimer in section 8, which forms part of these Terms.
3. Eligibility and your account
- You must be at least 16 years old to use the App.
- You must give accurate account information and keep your password secure. You are responsible for activity on your account.
- One account per person. You may delete your account at any time in the App; deletion permanently removes your data (see the Privacy Policy).
- We may suspend or close accounts that break these Terms, abuse the service, or attempt to compromise its security — where reasonable, we will warn you first.
4. Licence
We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, for your personal, non-commercial use, subject to these Terms and the rules of the app store you downloaded it from. You may not copy, modify, distribute, sell, rent, reverse-engineer or create derivative works of the App except as permitted by law.
5. Free core, beta access and future paid tiers
- Free core promise: the App's core logging features (workout, nutrition, body, composition and water logging, barcode scanning, and manual target setting) are free. We do not intend to move these behind a paywall.
- Beta: the App is currently in beta (e.g. via TestFlight). Beta software may contain bugs, may change or lose data, and features may be added, altered or removed without notice. Beta access can be withdrawn at any time.
- Future paid tiers: we plan optional paid subscriptions (e.g. automated goal-setting, curated nutrition data, AI features). Prices, terms and renewal/cancellation mechanics will be presented clearly before you pay, will be handled through the app store's billing system, and will be governed by additional terms at that time. Nothing is charged today.
6. Acceptable use
You agree not to:
- use the App unlawfully, or to harm yourself or others
- probe, scan, overload or attempt to breach the service or its server, or access another person's data
- scrape the service, resell it, or use automated systems against our API
- upload content you have no right to upload, or anything malicious
7. Your content and data
- Everything you log — workouts, meals, measurements, photos — remains yours.
- You grant us a limited licence to store, sync, back up and process that content solely to operate and improve the service for you, as described in the Privacy Policy. We claim no other rights over it.
- You are responsible for what you upload (e.g. progress photos must be of you or uploaded with the subject's permission).
8. Health & fitness disclaimer
Read this section carefully. It forms part of these Terms. It is also published separately at synaptofit.com/legal/disclaimer.
- The App provides information and tracking tools only. Nothing in the App — including targets, progression suggestions, estimated energy needs, safety notices, or any future AI-generated plan — is medical advice, and none of it is tailored to your full medical circumstances.
- Consult a doctor or qualified professional before starting or changing any exercise or nutrition programme — especially if you are pregnant, under 18, elderly, have (or have had) any medical condition including heart conditions, high blood pressure, diabetes, an eating disorder, injuries, or are on medication.
- Exercise and dietary change carry inherent risk, including serious injury. You use the App at your own risk and are solely responsible for the decisions you make with it.
- Safety notices in the App are informational, are based on general population research, may not fire in every risky situation, and are not a substitute for professional supervision. Their absence does not mean a target is safe.
- Stop exercising and seek immediate medical help if you feel pain, dizziness, faintness or shortness of breath. In an emergency in the UK call 999; elsewhere, call your local emergency number.
- If you are struggling with disordered eating, do not use calorie or weight targets and speak to your GP; support is available from organisations such as Beat (beateatingdisorders.org.uk).
9. Availability and changes
- The App is offline-first: your device keeps working without a connection, but sync, account features, food search and barcode lookup need the internet and our server to be reachable.
- The service is provided on a small, independent infrastructure and is offered "as available" — we do not guarantee uninterrupted operation, and maintenance or failures may cause downtime.
- We may update the App and these Terms. Material changes to the Terms will be notified in the App; continued use after the effective date is acceptance. If you do not accept, stop using the App and delete your account.
10. Intellectual property
The App, its code, design, branding (including the SynaptoFit name and gold arrow mark) and content we created are owned by Connor Trimble and protected by law. Nutrition data from Open Food Facts is used under its open-data licence; exercise library content is ours.
11. Liability
- Nothing in these Terms excludes or limits liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any liability that cannot be excluded under UK law, including your statutory rights as a consumer.
- Subject to that: the App is provided free of charge, "as is" and "as available", and we exclude all implied warranties to the extent the law allows.
- Subject to the first bullet, we are not liable for: losses from your exercise or dietary decisions (see section 8); loss of data where you have failed to allow the App to sync; losses from events outside our reasonable control; or business losses (the App is for personal use).
- Subject to the first bullet, our total liability to you in respect of the free service is limited to £100; if you later pay for a subscription, our total liability is limited to the amounts you paid us in the 12 months before the claim.
12. Apple App Store terms
If you downloaded the App from Apple's App Store, the following also applies:
- These Terms are between you and SynaptoFit only — not Apple. Apple has no obligation to provide maintenance or support for the App.
- In the event of any failure of the App to conform to an applicable warranty, you may notify Apple and Apple will refund any purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation.
- Apple is not responsible for addressing any claims relating to the App, including product liability, regulatory compliance, or consumer protection claims, or for third-party IP claims regarding the App.
- You represent that you are not located in a country subject to a US Government embargo and are not on any US Government prohibited or restricted parties list.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
- You must also comply with any applicable third-party terms (e.g. your mobile network agreement).
13. General
- These Terms are governed by the laws of England and Wales, and disputes go to the courts of England and Wales — except that if you live in Scotland, Northern Ireland or an EU country, you keep the benefit of any mandatory consumer protections and courts of your home jurisdiction where the law grants them.
- If any clause is found invalid, the rest remain in force. A failure to enforce a right is not a waiver.
- You may not transfer your rights under these Terms; we may transfer ours as part of a business transfer, with your protections preserved.
- These Terms, the Privacy Policy and any future subscription terms are the entire agreement between us regarding the App.
14. Contact
Connor Trimble, trading as SynaptoFit
92 Exton Road
Chichester PO19 8BT
United Kingdom
support@synaptofit.com
Synapto